A Family of Professionals

The Grand Hotel Zermatterhof prides itself in attracting talented and dynamic individuals who excel in their chosen profession. Their expertise and talent are what ensure that our guests have a memorable experience.

mirjam schwarz

Executive Sous-Chef

Mirjam hails from the Emmental region of Switzerland and has participated in many cooking competitions. In the summer of 2021 she was the first woman to reach the Beef Club Finals.

In addition to her experience in the kitchen she is a seasoned service professional. She enjoys being close to nature and with her cheerful, positive disposition ensures great teamwork in the kitchen.

“After a beautiful hike though the Zermatt mountains I recommend a stop at mountain restaurant Blatten”

philipp wessler

Front Office Manager

Philipp comes from Germany and completed his hotel management training in Berlin at the 5* Rocco Forte Hotel de Rome.

After several stops in other 5* hotels in Switzerland, Philipp arrived in Zermatt and feels more than at home skiing here.

“Providing our guests a wonderful stay and bringing a smile to their face is the reason why I love this job so much every day”

Matthias Schilling

Head Concierge

Matthias studied hospitality & tourism management and also comes from Germany. As Concierge he spent three years looking after Hollywood-Actors at 5* Hotel Adlon in Berlin. He also missed being close to nature and now spends his every free minute skiing. He speaks German and English and is planning on learning French.

“Anyone coming to Zermatt is enchanted by the atmosphere. I recommend a trip with the Gornergrat railway to our sister hotel 3100 Kulmhotel Gornergrat”

xavier pralong


Xavier completes his training as a hotel communication specialist at the Zermatterhof. What he likes about his training is that he gets an insight into different areas of hotel operations.

In the future he would like to attend hotel management school in order to later open a hotel at his home in French-speaking Valais.

“I am starting my professional career in Zermatt because it is an international destination”